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Frequently Asked Questions
We hope that this section will answer most of your questions about visiting any of the international fairs held in Hannover. If your specific question is not answered here, please contact us and we'll be happy to help you.
Visitors require an "entrance pass" to enter the Hannover Exhibition Grounds—the world's largest—at any of the 24 entrances. An Entrance Pass is a small, purchased card, that entitles the holder for one-day or all-days admission to the exhibition. Passes are inserted into the automated turn-styles at the entrances. Visitors have access to the grounds from 09:00 a.m. until 06:00 p.m. each day. If you intend to leave the grounds and return the same day, you must check-in with the gate supervisor before exiting. Only holders of "all-days" passes may leave and re-enter on the same day. Entrance Passes to the majority of international fairs in Hannover can be purchased from Co-Mar Management Services. Exhibitors also require passes to enter the exhibition grounds during the run of the show. A quantity of Exhibitor Passes are provided free of charge to all registered exhibitors, based on the stand size. Additional passes can be purchased by exhibitors using their Service Binder. Exhibitors have access to the halls from 07:00 a.m. each day during the run of the show. Exhibitors may be asked to show their passes to Security Personnel upon entering their specific hall. No passes are required during set-up and tear-down.
Major Canadian airports offer non-stop flights to Germany via the main hubs of Frankfurt and Munich with a connection to Hannover. The Hannover Airport offers service to and from most major German and European cities such as Amsterdam, London, Paris and Zurich. You can also reach Hannover via train from Frankfurt (two-hour and 15-minute trip), Munich (five-hour trip) and most major German and European cities.
Our travel partner, The Traveldesk can pre-arrange a shuttle
service pick-up for you, or you can hail a taxi at the stand just
outside of the arrivals area of the Hannover/Langenhagen Airport.
If you prefer public transit, you can take the S-Bahn number 5
from the airport to the main train station (Hauptbahnhof) and
then transfer to the U-Bahn (line 8 or 18 direction Messe Nord)
that will take you directly to the Nord 1 or Nord 2 entrance of
the fairgrounds.
The Euro (€) is Germany's currency. Bills come in denominations of 10, 20, 50, 100, 200, 500 and 1,000; coins are available in € 1 and € 2 as well as 1, 2, 5, 10, 20 and 50 cents.Cash is the preferred method of payment, though travellers’ cheques and major credit cards are accepted at nearly all larger hotels and stores. To avoid lines at an airport or a rail station, consider exchanging a small amount of money into Euros before you leave Canada. For your convenience, there are also banks located on the fairgrounds.
Our travel partner, The Traveldesk, can arrange for a daily shuttle service to and from the show. You can hail a taxi at the north, south and west entrances to the fairgrounds; at any taxi stand throughout the city; or by calling a taxi service for pick-up. For public transportation, use the U-Bahn (lines 8 and 18 run to the Nord 1 and Nord 2 entrances; lines 6 and 16 run to the Ost 3 entrance) or S-Bahn number 5. Your hotel or landlord can direct you to the nearest stop for each.
The Exhibition Grounds are located 10 miles from the centre of Hannover in the southern suburb of Laatzen (roughly a 20-minute ride on the U-Bahn from the city centre). The German word for fair is “Messe”. The Exhibition Grounds are called “Messegelände” in German.
Visitors can access the Internet ( via analogue modem / digital ISDN (S0) / LAN or WLAN ) for email downloads, etc. on a user-pay basis at the Internet Lounge on the exhibiton grounds. In addition "Mobile and Mail" a public Wireless LAN operated by Deutsche Telekom and Deutsche Messe AG enables users to access the Internet via their own devices (you require an activated WLAN card in your device and an Internet browser) using a pre-paid value card or post-paid billing systems ( credit card / mobile operators via roaming agreements etc. ). Designated access points are located in all halls.
The Fairgrounds offer parking facilities for 45,000 cars. During CeBIT traffic to the fairgrounds can be heavy, so leave yourself extra time if travelling by car.
Pre-registration to obtain access to special online services is now
available for most of the international exhibitions in Hannover and
elsewhere overseas. Online registration entitles the visitor to special
online services. For details see the specific show you plan to
attend. Those who register online still need to purchase the appropriate
entrance pass to gain admission to the exhibition grounds during the event. Tickets for the majority of events held in Hannover, Germany can be purchased from our office. For details, click here:
The Fairgrounds features 30 restaurants plus numerous bakeries, snack bars and several small grocery marts.
Hannover is a fairly international city so there is no shortage of either restaurants or cuisines -- from Asian and German to Greek and Turkish. Reservations are suggested during CeBIT.
Hannover's pedestrian area, known as Kröpcke, (exit at the Kröpcke or the Hauptbahnhof stop on the U-Bahn) is a popular shopping district. Kröpcke features a multitude of small shops, bars, cafes, snack stops and restaurants, as well as huge department stores such as C&A, H&M, Kaufhof and Karstadt. The Altstadt (old town) area, which is adjacent to Kröpcke, features charming boutiques and picturesque old half-timbered houses clustered around the medieval Marktkirche (Market Church)
Large Stores:
Printed show catalogues are available two or three weeks prior to the event and can be ordered directly from the publishers or purchased during the show at most entrances and on-site kiosks. Lists of exhibitors from the last event and a preliminary list of exhibitors for the upcoming event are available from the individual show websites. About four to six weeks prior to opening, the entire show catalogue (with company profiles, product listings, etc.) is also available online.
In most cases official show hours in Hannover are 9:00 a.m. to 6:00 p.m. each show day, including weekends. The exhibitor halls are open to exhibitors 24 hours per day. Please refer to the visitor brochure or the website for the specific show hours in case they differ from those mentioned above. Exhibitors are permitted to enter the exhibition halls beginning at 7:00 a.m. The exhibition halls are open 24 hours during set-up; no entrance ticket is needed at this time.
Deutsche Bahn is the German rail authority and operates all
passenger rail service in Germany. You can buy train tickets in
advance through any U.S. travel agent or the Deutsche Bahn website, or at a
Deutsche Bahn office at any German airport or train station.
During large events such as CeBIT and HANNOVER FAIR some ICE
(Inter City Express) trains stop at the Hannover-Laatzen train
station which is adjacent to the fairgrounds. You can cut your
commute by 30 minutes if you exit at Hannover-Laatzen instead of
Hannover's main train station (Hauptbahnhof).
VAT (value-added tax) is currently a 19 percent tax on goods purchased within Germany that is refundable to non-residents. Some stores will help you obtain a VAT refund when you spend a certain amount. You can also get a VAT refund at the airport when you leave Germany.
Germany's climate is generally moderate. January and Februrary temperatures register in the 20s and 30s. Cool damp weather with temperatures ranging from 40s to 60s marks early and mid-spring. Summer temperatures are comfortably warm, usually in the mid-70s, while temperatures in September and October remain within the 50s and 60s. A raincoat and umbrella are always a necessity. For current weather conditions please consult the following website: The Weather Channel
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